FAQ

FAQ GENERAL

WHICH VERSION OF THE PCS7 IS SUPPORTED BY OPD?admin2023-01-16T14:38:34+00:00

WHICH VERSION OF THE PCS7 IS SUPPORTED BY OPD?

The OPD version 5.x supports PCS7 V8.0, V8.1, V8.2, V9.0 and V9.1.

HOW TO ORDER OPD?admin2023-01-16T14:38:43+00:00

HOW TO ORDER OPD?

Please contact us at info@plantvision.se

FAQ V4.2

PROBLEMS WITH DATABASE DEPLOYMENTadmin2023-01-16T14:50:10+00:00

PROBLEMS WITH DATABASE DEPLOYMENT

Make sure that an empty databse is installed (using the setup package) on the target server before deployment.

PROBLEM WITH SIMATIC BATCH STANDARD REPORTS AFTER INSTALLING THE OPDadmin2023-01-16T14:49:47+00:00

PROBLEM WITH SIMATIC BATCH STANDARD REPORTS AFTER INSTALLING THE OPD

Make sure that the service: “SQL Server Browser” is enabled and starts automatically. This is only valid for versions prior to 4.0.3.

ERROR MESSAGE: “ERROR COMMUNICATING WITH WINCC .”admin2023-01-16T14:49:21+00:00

ERROR MESSAGE: “ERROR COMMUNICATING WITH WINCC .”

Check that the service “OPDWinCC” is started. Make sure that it starts automatically.

ERROR MESSAGE: “UNABLE TO RETRIEVE SELECTED LANGUAGE FROM OPDDB.”admin2023-01-16T14:48:55+00:00

ERROR MESSAGE: “UNABLE TO RETRIEVE SELECTED LANGUAGE FROM OPDDB.”

Check that the service “OPDdb” is started. Make sure that it starts automatically.

THE AUDIT TRAIL IS MISSING IN THE JOURNAL ALARM LISTadmin2023-01-16T14:48:28+00:00

THE AUDIT TRAIL IS MISSING IN THE JOURNAL ALARM LIST

1. The check box “Write Electronic Signatures” in the top left corner of the OPD Edit muat be checked.
2. The OPD messages (100000-100060) must be imported to WinCC using Alarm Logging editor. The messages are provided in a csv-file in the installation pacakage.

DO I NEED TO USE THE SQL EXPRESS VERSION PROVIDED WITH THE SETUP PACKAGE?admin2023-01-16T14:48:03+00:00

DO I NEED TO USE THE SQL EXPRESS VERSION PROVIDED WITH THE SETUP PACKAGE?

The OPD V4.2 will work on any SQL Server instance. The provided SQL Express installation is only optional. Select the SQL Server instance during the installation of the database package.

It is also possible to move the OPD database from one instance to the other using the OPD Database Tool.

FAQ